配送ポリシー

Thank you for shopping with Xiderdl. Below is our shipping policy, including shipping coverage, delivery timelines, and important notes.

1) Free Shipping (Contiguous U.S.)

We offer FREE shipping to the United States.

At this time, we are unable to ship to:

• Alaska (AK)
• Hawaii (HI)
• Remote / hard-to-reach addresses
• Military addresses (APO/FPO/DPO)

If you are unsure whether your address is eligible for delivery, please contact us at support@xiderdlpets.com before placing an order.

2) Processing & Delivery Time
Typical Delivery Time
Most orders are processed within 1 business day.
Peak Season Delivery Time
During high-volume order periods, may take 1–2 business days.

3) Order Confirmation & Tracking

After you place an order, you will receive an order confirmation email.
Once your order ships, we will send you a shipping confirmation email with tracking information (when available).

4) Delivery Notes

Delivery times listed above are estimates and may vary depending on:
Carrier delays
Weather conditions
Holiday volume
Address accessibility
We appreciate your patience and understanding.

5) Need Help?

If you have any questions about your order or shipping status, please contact our support team: support@xiderdlpets.com